Dear Ron,

I want to thank you and SOS Mechanical for such a professional job in replacing the HVAC in my home. Also a special thanks for all the emails, phone calls and working with my mom as I traveled with my job. it was a pleasure!

Sandra, Round Rock, Texas, 2/2010

We have a 2 story home that was built with a single HVAC system and there has always been a problem with the upstairs and downstairs tempuratures being 5-6 degrees different, the upstairs always hotter than downstairs. We have several contractors come in and give us their solutions and price estimates.

We chose SOS Mechanical because they took the time to really listen to what we wanted to accomplish. Ron, the sales consultant checked out all our ductwork and made suggestions to fix the airflow in our home. In addition, he provided us with mutiple options for the equipment as well.

We decided to put Zoning in our home, which helps the HVAC system act like two systems, and added one vent in our living room. This, along with the highly efficient XL20i and Clean Effects filtration system corrected all the issues that we had since the home was new. We could tell the difference the first night!

SOS’s installers were great. They were professional, friendly and took care of our home like it was theirs. We would highly recommend them to anyone. Thanks SOS!

Steve and Robyn, Cedar Park, Texas, 2/2010

Our six-year old system had temperature balance issues in some rooms and an aftermarket coil that failed.  We decided to replace it with a Trane.  Of the four dealers we contacted, only SOS Mechanical met all of our criteria.  They made the best impression, listened to our concerns, took all the measurements needed, reviewed their approach with us, and then left us with a detailed printed estimate of the equipment we needed and the tasks to be performed addressing our concerns.  The warranties and the semi-annual maintenance program were explained to us as well.  My questions had been answered on the first visit. 

SOS Mechanical went the extra mile.  Ron not only told us about the Trane CleanEffects system, but demonstrated it too.  They all took care to wear booties in the house or removed their shoes.  Steve, Linda and Chris arrived on time, were friendly and courteous, and completed their work in a timely manner.  They put down floor covers where they worked in the house, even the garage.  At the end, they demonstrated the equipment.  Being a Trane Comfort Specialist and NATE Certified were important to me.  It was easy to see why they earned an A++ rating from the Better Business Bureau.  

After the installation, the system is quiet, and when it is performing, the temperature changes without the blast of hot or cold air, because of the variable speed fan.  It is a welcome change. 

Ralph and Carol, Georgetown Texas 11/2009

Our air conditioner had gone out and we contacted a couple of local contractors to help us determine what would be the best unit to purchase.  When we purchased the house a few years ago, there was a large garage conversion done by the previous owners.  We weren’t sure if we needed to install a larger unit because of this or not.  Both contractors said it wouldn’t hurt to put in a larger air conditioner but we really weren’t sure what to do.

We found SOS Mechanical listed on the Trane website as a Comfort Specialist and asked them to advise us on what they thought we needed.  The sales consultant told us it would be better to inspect the ductwork and measure the house to find out exactly what was needed.  In a couple of hours he advised us that we needed to stay with the same size unit that we had and correct a couple of problems with the ducts in the attic while installing the new system.

We were shown a couple of options with the equipment with pricing.  We decided on one system and had them install it the next week.  We are very pleased with the sales consultant and installers.  They went above our expectations in everything they did and we would highly recommend them to anyone!

Lloyd A,  Copperas Cove, Texas 11/2009

I had SOS Mechanical replace my old Air Conditioner and Heating system with Tranes top of the line system.  I had humidity problems in my home and just couldn’t get comfortable.  After discussing this with their consultant, I decided to add a dehumifier for the summer and a humidifer for the winter.  What a difference this made!

I was pleased with SOS Mechanical and the Trane system that they installed and would recommend them to anyone.

Jane P,  Georgetown, Tx,  11/2009

We recently has SOS Mechanical replace our Air Conditioner, Furnace, Compressor and Coil.  They are a great company to deal with. 

The Sales Consultant offered three alternative units for our consideration.  They were always prompt and came when they promised.  The installers were very personable, knowledgeable and work together very efficiently.

When the installation was done, the work area was cleaned up better than before they arrived.  We are pleased with their work and with the equipment they sold us.

I would not hesitate to recommend SOS Mechanical to anyone needing the replace thier HVAC system.

Edward & Jan, Sun City, Georgetown, Texas, 10/2009

We had a very customized HVAC system installed in our home and want to say “Job well done”.  We are very satisfied with the equipment and installation.

Gene & Wanda T,  Kingsland, Texas, 10/2009

This is an outstanding company.  SOS is all about it’s people who are knowledgeable and very dedicated.  An extremely pleasant business experience – Rare in today’s cutthroat economic climate.  Highly recommended!

Greyson B, Round Rock, Texas, 9/2009

We built our home 15 years ago with 2 Trane AC units and recently had to replace one of them.  We called SOS Mechanical after discovering that they were a Trane Comfort Specialist with a Better Business Bureau rating of A++.  SOS came out to our home, showed us different systems and we chose the one that met our needs, including the Clean Effects air filter.  We can smell the difference that the filter makes and love the variable speed fan plus how quiet the unit is.  Thanks SOS!

Donna M,  Cedar Park, Texas, 9/2009

We use SOS for our commercial business HVAC systems and know that they are one of the best HVAC companies in the business.  I trust them enough to use them on our home HVAC system as well.

Monica B,  Austin, Texas, 9/2009

I purchased my home new about 12 years ago.  I had my first repair on my air conditioner about two years ago. I decided to call SOS Mechanical to repair my unit after getting a positive recommendation from a neighbor that had used them. Chris came out and promptly fixed my problem. Chris was prompt, courteous and professional.  The repair bill was reasonable.

Most recently my upstairs air conditioner could no longer handle the heat load so I solicited bids for a new air conditioner and heating system for the second story of my home.  SOS came to my home and evaluated the current system and then proposed a new system. Since I plan to live in my current home for many years I wanted to purchase a high quality system so that we could be more copmfortable and to save more on our utility bills. The SOS consultant was professional, knowledgeable and not a high pressure salesman. I decided to purchase a new Trane 16i Air Conditioner and Heating from SOS Mechanical. Since my husband and I have allergy issues, we also purchased the CleanEffects electronic air filtration system

The SOS Mechanical team installed my new system on the scheduled day. They were professional and put down floor coverings on my floors and cleaned up after the installation. I used to have to set my old system to 68 degrees for my desired level of comfot. I acheivel a sililar level of comfort on my new system by setting the thermostat to 78 degrees. I am enjoying lower electric bills with this system and we can breath better with the CleanEffects system.

I would highly recommend SOS Mechanical for anyone seeking a reputable Heating Air Conditioning and Ventilation company that does high quality work.

Karen M., Austin, Texas

SOS Mechanical answered all my questions and quoted several options. They were so thorough that I did not seek any other quotations from competitors. I am completely satisfied with the customer service and installation of our new AC and furnace.

George. G. , Round Rock, TX.

SOS did a very good job of recommending the system that we purchased.  They had considerable expert knowledge and were not high pressure salesman. I am sending all of my friends and neighbors to SOS Mechanical for their HVAC needs.

Paul M., Austin, TX.

The in-home consultation was conducted professionally.  He answered all my questions and discussed my needs.  The team that installed the equipment came at the time designated, were efficient in removal of old system and installation of new one. Everything went well!  I would recommend SOS to anyone.

Kelly. B. , Cedar Park, TX

I had 4 AC companies come to my house and give me estimates. SOS Mechanical  was great, very knowledgeable and that’s why I did business with them.

N. H. , Round Rock, TX.

My expectations were high and at the end of the project I was very happy with my selection. SOS Mechanical  made “Spending a large chunk of cash” a pleasure.

J. W. , Georgetown, TX

We have needed a new HVAC system for about 12 years.  We made a mistake that long ago and went with the cheapest model out there.  And it turned out not to be that cheap.  Considering the headache and constant repairs, I would have done it differently, and I just did.  Steve came to our house just a couple of weeks ago.  My husband, the engineer, sat down with us and was very impressed with the professionalism and understanding of the new systems out there.   As it turns out, we were talked into the upgrade. And I am so glad! SOS has turned out to be just the kind of company you want to work with.  They did everything they promised.  They returned e mails and phone calls, and showed up when they said they would.  The unit was installed in less than a week.  The installers invaded our house with red carpets and shoe covers.  They knew what they were doing.   At the end of the day, we had a new unit and a new relationship with our HVAC contractor. The unit performs exactly like they said it would.  And it feels so good to know that we are using  much less energy now and finally staying cool!!!  Did I mention that it is fun to be cool!!

Thanks, Steve.  Thanks, SOS Mechanical!!
Kathy M.