Before making your choice, call or check with the Better Business Bureau’s website to make sure the dealer is reputable. Also, find out if the dealer is a member of a local association such as the Chamber of Commerce. This, in itself, is some indication of reliability.

Central Texas BBB

Ask About Training and Experience

Many dealers take advantage of training by their manufacturer or distributor to help you determine your comfort needs. As a result, when they make recommendations, you can be more assured they have selected the right system for your home. If the dealer is a Trane Comfort Specialist you can rest assured that they have met the requirements to do a top notch job.

Trane Comfort Specialist

Ask For References

Former customers are an excellent source of information. Call these individuals and ask if they were pleased with the dealer’s work. Many times references or testimonials can be found on the Contractors website.  A recommendation from a friend or a past customer is a great way to know what to expect from a contractor.

Check Local Licenses

Depending on where you live, the dealer may have to comply with certain local or state regulations, so ask to see any applicable state and local licenses and insurance information. All company trucks should be well marked with the Contractors license number and information.